Ivy Hotel

ADA Accessibility & FEATURES

At the Ivy Hotel, we are dedicated to providing exceptional service to all of our guests, including individuals with disabilities. We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website and endeavor for all of our guests and patrons with disabilities to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property.

Hotel Accessibility

Property Accessibility Features

  • Accessible concierge desk
  • Accessible hotel restaurant
  • Accessible public entrance
  • Accessible registration desk
  • Accessible route from the accessible public entrance to the Accessible guestrooms
  • Accessible route from the accessible public entrance to the registration area
  • Accessible route from the accessible public entrance to the meeting room/ballroom area
  • Accessible route from the accessible public entrance to at least one restaurant
  • Alarms – Audible
  • Bathroom doors at least 32 inches wide
  • Braille elevator
  • Grab bars in bathroom
  • Level or ramp entrance into the building
  • Public Areas/Facilities accessible for physically challenged
  • Service support animals welcome
  • Wheelchair ramp for lobby/reception access
  • Room Accessibility Features

Please visit our rooms page for more details on individual room accommodations and accessibility features, or call us at 312-643-3400 and inquire with the general manager of the hotel.

Website Accessibility

The Ivy Hotel is committed to providing a digitally accessible website to the widest possible audience, regardless of technology or ability. We aim to comply with Section 508 and WCAG 2.0 accessibility standards up to level AA. In addition, we are actively working to assess and improve the usability and accessibility of our website. Please be aware that our efforts are ongoing.


If you experience any difficulty accessing or navigating our website or have any accessibility-related questions or comments, please do not hesitate to contact us:

By email: [email protected] 

By phone: 312-643-3400

By mail: The Ivy Hotel, 233 East Ontario St., Chicago, IL 60611


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